Coaching for High Performance - (1 day Learning Workshop)

Objective: To teach participants techniques to guide and motivate employees to attain higher levels of performance.
Target Audience: All IT Managers and Team Leaders can benefit greatly from this program.

Focus:
• Setting Clear Expectations
• Coaching Styles and Techniques
• Motivating Employees

What Previous Participants have said about Coaching for High Performance:
“It gave me practical ideas to coach my team and grow as a manager.”
– College of American Pathologists
“Excellent, specific suggestions on a breadth of topics. Very interactive.” – Ace Hardware
“Everyone should learn these skills.” – Office Max
“It gave me things I can take back and apply right away.” – Kraft Foods
“It provided me structure and specific steps for coaching situations.” – Abbott Laboratories

Coaching for High Performance Featured Topics

The Importance of Coaching
• Increase in Productivity
• Creation of Team Atmosphere
• Focus on Results

Setting Expectations
• Specific, Measurable Goals
• Impact of Frequent Milestones
• Clarity of Expectations

Effective Coaches
• Coaching Self-Evaluation
• Characteristics of Outstanding Coaches
• Applying the Characteristics

Effective Coaches
• Coaching Self-Evaluation
• Characteristics of Outstanding Coaches
• Applying the Characteristics

Problem Employees and High Performers
• Effective Counseling
• Dealing With Problem Performers
• The Proper Use of Rewards

The Self-Revealing Coach
• Using Feedback and Disclosure
• Building Credibility
• Identifying and Communicating Your Values
• The Importance of Passion to a Coach

Coach -- Here's Your Team!
• The Right People vs. The Right Behavior
• Team Member Strengths
• Creating Improved Team Performance  

Where Shared Experiences Maximize Performance