14 PDU's • Project Management • Project Mgmt. Life Cycle
Objective:
To teach participants strategies and tactics to produce a much better level of teamwork, which will result in more successful project outcomes.
Target Audience:
Any individual responsible for all or part of an IT Project, including Project Managers and Project Team Leaders.
Focus:
• Communications Planning
• Project HR Planning
• Information Distribution
• Performance Reporting
• Fostering Teamwork
The Instructor – David Clemente – PMP (Project Management Professional)
David Clemente brings a wealth of knowledge and Project Management know-how to the Total Systems team. He has extensive management and systems experience, ranging from compiling Business Requirements and Functional Specifications, to developing, executing and controlling project plans and test plans, managing quality initiatives (Six Sigma) and corporate merger projects.
Over the years his management experience ranges from small maintenance and enhancement projects, to global cross-functional projects. His ability to manage and motivate both technical and non-technical teams, and his excellent people skills make David a valuable asset to our team and our clients. David is also certified as a PMP®, Project Management Professional by PMI®, the Project Management Institute.
What Participants have said about David Clemente:
“David was excellent – gave plenty of examples without going off track & it was interesting.” – Cardinal
“The instructor was enthusiastic and gave plenty of “real world” examples. Best 2-day class I have ever taken.” – United Stationers
“David was VERY knowledgeable and gave us great tips.” – Tellabs
“The instructor’s combination of stressing the important points & giving real world business scenarios was exceptional.” – Integrys
Project Team Dynamics Featured Topics
Communications Planning
• Communication Skills v. Project Communications
• Stakeholder Needs
• Importance of the Scope Statement
• Constraints
• Essential Information v. Minutiae
• Communication Channels
• Virtual Team Meetings
• Communication Methods
• Face to Face, Meetings, Phone, email
• Issue Logs
• Updates
• Lessons Learned
Information Distribution
• The Communicating Dimensions
• Information Gathering
• Effective Meetings
• Effective Conference Calls
• Information Distribution Methods
• The Lessons Learned Process
• Lessons Learned Documentation
• Project Records
• Project Reports
• Stakeholder Feedback
• Defining Roles and Responsibilities
• Enterprise Environmental Factors
• Organizational Process Assets
• Activity Resource Requirements
• Organizational Charts
• Role v. Position
Performance Reporting
• Baseline Data
• Reporting Information
• Work Performance Information
• Effective Meeting Minutes
• Status of Deliverables
• Performance Measurements
• Forecasted Completion
• Quality Control Measurements
• Approved Change Requests
• Status Review Meetings
• Time Reporting / Cost Reporting
• Earned Value Analysis
• Sponsor Responsibilities
• Organizational Factors
• Getting the “Right” Person
• Project Manager Responsibilities
• Developing the Skills of Team Members
• Cultivating Trust
• Training Strategies
• Team-Building Activities
• Recognition and Rewards
• Team Performance Assessment
• Tracking Team Member Performance
• Providing Feedback
• Conflict Resolution
• Dealing with Staffing Changes
• Performance Appraisals
Where Shared Experiences Maximize Performance