Today’s IT Professionals face unique demands that go well beyond technical excellence.  Today’s IT Professionals require self-management, conflict resolution, creativity, negotiation and client service skills far superior to their predecessors.  Omicron provides the quality of Professional Development experiences that will significantly improve participant performance.

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 Building Effective Business Relationships - May 12, 2009 more info... Instructor: Rob Bussell
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 Communication Skills for IT Professionals - March 10, 2009 more info... Instructor: Rob Bussell
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 Dealing with Change - May 06, 2009 more info... Instructor: Rob Bussell
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 Dealing with Difficult People - April 30, 2009 more info... Instructor: Dennis Ricupero
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 Developing Compelling Self Confidence - March 05, 2009 more info... Instructor: Rob Bussell
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 Emotional Intelligence: The Basics - June 09, 2009 more info... Instructor: TBA
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 Finance & Accounting - May 13 - 14, 2009 more info... Instructor: Joy Hajduk-DeGraff
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 Influencing Without Authority - April 14 - 15, 2009 more info... Instructor: Dennis Ricupero
 ITIL - V2 to V3 Foundations Bridge Course - Contact Us more info... Instructor: TBA
 ITIL – Service Desk Manager - Contact Us more info... Instructor: TBA
 ITIL – Version 3 Service Management Foundation - Contact Us more info... Instructor: TBA
 ITIL–Service Desk Analyst - Contact Us more info... Instructor: TBA
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 Negotiation & Conflict Resolution - May 01, 2009 more info... Instructor: Dennis Ricupero
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 Personal Effectiveness - April 16, 2009 more info... Instructor: Dennis Ricupero
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 Presentation Skills - April 15, 2009 more info... Instructor: Dennis Ricupero
   Questions? Please contact us at 630-858-8233 or judie@omicron-usa.com.
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