WEBSmart-USA Complete Learning Workshop List


Building Effective Business Relationships	IT Management Principles
Coaching for High Performance	IT Team Leadership
Communication Skills for IT Professionals	Introduction to Emotional Intelligence
Creating Functional Specifications	Negotiation & Conflict Resolution
Dealing with Change in IT	Personal Effectiveness for IT Professionals
Dealing with Difficult People	Presentation Skills for IT Professionals
Defining Business Requirements	Problem Solving Skills for IT Professionals
Developing Compelling Self-Confidence	Project Planning & Control
Finance & Accounting for IT Professionals	Structured Testing Practices
Influencing Without Authority	Writing Skills for IT Professionals
Introduction to Emotional Intelligence
In-House Learning Workshops - Contact us for program details and instructor availability
Advanced Topics in Project Management (2-days)	Project Negotiation Skills (1-day)
Data Gathering for IT Projects (2-days)	Project Risk Management (1-day)
Effective Administrative Assistant (1/2 day or 1-day)	Service Skills for IT Professionals (1-day or 2 days)
Managing Multiple Projects (1-day)	Service Skills for the Help Desk (1-day)
Managing Remote Resources (1-day)	Systems Analysis (5-days)
Managing Service Excellence (1-day)	Teamwork Skills for IT Professionals (2-days)
Meetings That Produce Results (1-day)	Vendor Management (1-days)
MS Project (1-day)